Terms of Service
Last updated: 22 October 2026
These terms are an agreement between you and QBod LLC, a Texas company ("QBod", "we"). They cover the QBod app, website and coaching (the "Service"), including the app on your phone and watch. Our Privacy Policy explains how Coach Q uses AI and forms part of these terms. QBod is available in the United States and Australia.
New members accept these terms when they sign up.
Your rights under consumer law come first
If you live in Australia, our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For a major failure with the Service, you are entitled to cancel your contract and to a refund for the unused portion, or to compensation for its reduced value. A major failure includes a service that doesn't do what we said it would and can't easily be fixed. You are also entitled to be compensated for any other reasonably foreseeable loss or damage. Nothing in these terms or a store policy excludes, restricts or changes those guarantees or any other right you have under consumer law.
If you live in the United States, your state's consumer laws also apply. Nothing in these terms takes away a right that the law says we cannot take away. Where any sentence below seems to, it doesn't apply to you to that extent.
1. Who can use QBod
You must be 18 or over, wherever you live. You need an account. Keep your sign-in private and tell us at support@qbod.fit if you think someone else has used it. You can use a nickname; you don't have to give your legal name.
2. What QBod is, and isn't
QBod gives you nutrition targets, training plans, logging tools and an AI coach (Coach Q). It is a general fitness and wellness tool for healthy adults, giving general information to help you build habits. Read Health and safety before you start.
Coach Q uses AI from providers based in the United States. AI replies are written by software, aren't checked by a person first, and can be wrong. Don't rely on them for decisions about your health. Use your own judgement and ask a health professional about anything that matters for your health. Coach Q is software, not a person, and not a doctor, dietitian, psychologist or personal trainer. You are responsible for checking anything you act on.
Coach Q answers using your goal, logs and earlier conversations, writes daily messages and weekly check-ins, turns photos and voice notes you send into entries for you to check, and suggests workout changes you confirm. A formula sets your calorie and protein targets.
QBod is an AI-powered app and can't work without AI processing of the data you give it. Using QBod means agreeing to that processing, as our Privacy Policy explains. If you don't want it, you can stop by deleting your account.
Trainers you connect
A trainer you connect through QBod is an independent party, not our employee or agent. We don't verify their qualifications or insurance and we aren't responsible for their advice, to the extent the law allows. Their advice is theirs; you decide whether to follow it. Any arrangement or payment between you and a trainer is between you and them. A trainer sees the progress data you agree to share and nothing you don't; disconnecting ends their access. Tell us at support@qbod.fit about any trainer who behaves badly.
Health and safety
QBod is not medical care. It does not diagnose, treat, prevent or monitor any disease or medical condition. It is not a replacement for a doctor, dietitian, physiotherapist, psychologist or other health professional, and it is not a personal trainer.
Readings you log, such as blood pressure or glucose, are kept as a personal record. QBod does not tell you what they mean medically. If a reading worries you, talk to a health professional.
Check with a qualified health professional before starting any fitness, nutrition or weight loss program, especially if:
- you have a heart, lung, metabolic or kidney condition, high or low blood pressure, or diabetes;
- you are pregnant, were pregnant in the last six months, or are breastfeeding;
- you have, or have had, an eating disorder;
- you have an injury, joint or back problem, or recent surgery;
- you take medicine that affects your heart rate, blood pressure or blood sugar;
- you have any other health condition or concern.
Stop and get help if you feel chest pain or pressure, severe shortness of breath, dizziness or faintness, an irregular heartbeat, or any pain that doesn't feel right.
Emergencies
QBod can't help in an emergency.
- Australia: call 000. For crisis support, call Lifeline on 13 11 14.
- United States: call 911. For crisis support, call or text 988.
Calorie and nutrient figures, including those read from photos, labels and voice notes, are estimates. Check them, especially if you have an allergy, intolerance or medical diet. QBod doesn't provide medical nutrition therapy.
A medication "in your system" estimate uses published averages and your logged doses. It is not a measured blood level or medical advice.
Exercise and changes to what you eat carry risk. You decide what to do with QBod's guidance and you accept that risk.
Australian recreational services
To the extent QBod supplies recreational services under the Competition and Consumer Act, we exclude liability for death or personal injury except where caused by our reckless conduct.
This exclusion applies only to liability for breach of the consumer guarantees that section 139A of that Act allows us to exclude. It does not apply in Victoria or South Australia, where prescribed notices or acceptance requirements apply.
3. Your subscription
QBod has one paid plan with everything included, billed monthly or yearly. You buy it through the Apple App Store or Google Play. The store charges you in your local currency, including any tax the store charges.
Prices today:
| Monthly | Yearly | |
|---|---|---|
| United States | US$9.99 | US$59.99 |
| Australia | Shown in the store in Australian dollars | Shown in the store in Australian dollars |
The store shows you the exact final price before you pay. If the store's price differs from this page, the store's price is what you pay.
- Free trial. New subscribers may get a free trial. The store shows its length before you start. See the store's cancellation deadline below.
- Renewal. Your plan renews automatically at the end of each month or year until you cancel.
- Price changes. We'll tell you at least 30 days before a price change affects you, and Apple or Google will ask you as its rules require. You can cancel before it applies. A price increase applies only from your next renewal: a month or year you've already paid for keeps its price until it ends. The store may ask you to accept the new price before it applies.
4. Cancelling
Apple or Google bills you for QBod, so cancel with the store you bought from. You can cancel any time.
Apple: cancel at least 24 hours before renewal or before a free trial ends. Google Play: cancel before the next renewal or before the trial ends. After you cancel, access normally continues until the paid period ends.
How to cancel on iPhone or Android is on our Support page.
Deleting your QBod account does not cancel billing; cancel in the App Store or Google Play first.
5. Refunds
Apple and Google handle payments, so a refund request normally starts with the store you bought from. Use the refund process for your purchase:
- iPhone: reportaproblem.apple.com.
- Android: Google Play > Payments & subscriptions.
You can also email support@qbod.fit with "Refund" in the subject, the date of the charge and the store you used. We'll help you through it. We reply within 2 business days, Monday to Friday, US Central time.
If you're in Australia and Apple or Google turns down your request and you think QBod failed you, email support@qbod.fit with "ACL refund" in the subject. We'll look at it and, where the law requires, give you the remedy ourselves, whoever took your payment. You can also contact your state or territory consumer affairs or fair trading office. Your rights are set out under Your rights under consumer law come first above.
If you're in the United States, refunds follow Apple's or Google's refund policy for your purchase. Email us if you run into trouble and we'll help.
6. Your content
What you log, write and upload stays yours. You let us store, copy and process it only to run the Service for you, including sending it to the companies listed in our Privacy Policy. We may use combined statistics that don't identify you to improve QBod.
Don't upload anything illegal, anything that infringes someone else's rights, or anything harmful. Don't post intimate images of anyone without their consent. If someone has, email support@qbod.fit with the subject "NCII Removal Request" and we will remove it within 48 hours of a valid request.
7. Fair use
Don't copy, resell, reverse-engineer or scrape QBod, misuse the coach, try to get around security or usage limits, access QBod through automated tools, or use QBod or its content to train a model.
Apple and Google
If you downloaded QBod from Apple's App Store, your licence to use the app is Apple's Standard End User License Agreement. If you downloaded it from Google Play, Google Play's terms of service also apply. These Terms cover the QBod service itself, and where they differ from the store's licence on how you may use the app, the store's licence applies.
Apple and Google are not responsible for support of the QBod service. For questions or support, contact QBod LLC at support@qbod.fit.
Deleting the app doesn't delete your account or cancel your subscription.
8. Changes to QBod and to these terms
We improve QBod over time, so features can change. If we remove something important you've paid for, we'll tell you first and you can cancel.
When we change these terms we update the date at the top. If a change is material, we tell you in the app before it takes effect and may ask you to accept the new terms.
Changed terms don't apply to you just because we posted them. If you'd rather not accept, you can cancel your subscription in the store, and ask for a copy of your data or delete your account; you keep access until the end of the period you've paid for.
9. Ending your account
You can delete your account any time in Profile > Delete Account (see our Privacy Policy for what happens).
We may suspend or close an account that breaks these terms, puts others at risk, or where the law requires it. Unless there is a safety or legal reason not to, we'll tell you why first and give you a chance to fix it. If we close your account without a good reason, or stop offering QBod, we will refund the unused part of your paid period.
We may also close a free account that was never paid for and hasn't been used for 30 days or more. We don't send a warning first, so open the app now and then to keep it. What we keep afterwards is described in the Privacy Policy, section 6.
10. Our responsibility
We provide QBod with care and skill. We don't promise you'll reach a particular weight or fitness result, and we aren't responsible for harm caused by ignoring the Health and safety section or a health professional's advice.
To the extent the law allows, our total responsibility to you for any claim is limited to the greater of what you paid us in the 12 months before the claim or US$100. This limit doesn't apply to anything the law doesn't let us limit, including the Australian Consumer Law guarantees, or to harm caused by our fraud or negligence where the law forbids a limit.
United States members
United States members: QBod is provided 'as is' and 'as available', and we disclaim implied warranties to the extent the law allows. You will cover us for claims by others that arise from your breach of these terms or your misuse of QBod; this does not cover our own negligence or wrongdoing. This paragraph applies only to United States members.
11. Disputes
Please email support@qbod.fit first. Most problems are fixed that way.
- United States: Texas law applies.
- Australia: the law of your state or territory applies, and you can bring a claim in your local courts or tribunals, or go to your state's consumer affairs body.
United States
Individual arbitration and class-action waiver. For United States members only, you and QBod agree to resolve disputes about these terms or the Service by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except where the law does not allow arbitration. Either party may instead bring an eligible claim in small-claims court.
First, email support@qbod.fit with your name, account email, the problem and the remedy you seek. If QBod raises a dispute, we will send you the same details. We will try to resolve it informally for 30 days after receipt before either party starts arbitration. This period does not count toward the claim window below.
The arbitration seat is Texas. Hearings may be remote or held where the AAA Consumer Rules allow; you need not travel to Texas. QBod pays the fees those rules assign to the business. The Federal Arbitration Act governs this agreement to arbitrate.
You and QBod each waive a jury trial for arbitrated disputes and agree to bring claims individually, not as a class or representative action. This waiver applies only where the law allows.
You may opt out of arbitration and the class-action waiver by emailing support@qbod.fit within 30 days after you first accept this arbitration clause. Include your name, account email and a statement that you opt out. Opting out does not affect your use of QBod.
United States members must bring any claim about these terms or the Service within two years after it arises, where the law allows that limit. This section does not apply if you live in Australia.
12. Other terms
If part of these terms can't be enforced, the rest still applies. We can transfer this agreement to a company that takes over QBod; your rights don't shrink when we do. These terms and the documents they mention are the whole agreement.
13. Contact
support@qbod.fit. Legal notices: contact@qbod.fit. QBod LLC, 539 W. Commerce St #2754, Dallas, TX 75208, USA.