Support

Find answers to common questions or reach out to our team for help.

Need Help?

Our support team is here to assist you with any questions or issues.

We typically respond within 24-48 hours

Getting Started

What is QBod?

+

QBod is an AI-powered fitness and nutrition platform designed to help you track your health in one place. Instead of juggling separate apps for food logging, workouts, and coaching, QBod brings everything together with intelligent features that adapt to your goals.

The app includes nutrition tracking, workout generation, progress analytics, and an AI coach, all powered by a simple credit system.

Who is QBod designed for?

+

QBod is designed for adults who want a straightforward way to track nutrition and fitness. Whether you're focused on building strength, improving cardiovascular health, managing body composition, or simply maintaining healthy habits, the app adapts to your personal goals.

Note: QBod is an informational tool and is not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before starting any fitness or nutrition program.

Is QBod suitable for beginners?

+

Yes. QBod includes features designed to support users at all experience levels:

  • Exercise library with video demonstrations for proper form
  • AI-generated workouts that match your available equipment and experience
  • Multiple food logging options from simple photo capture to detailed manual entry
  • AI Coach available to answer questions about nutrition and exercise

If you're new to fitness tracking, we recommend starting with the AI Coach to get oriented.

What makes QBod different from other fitness apps?

+

QBod combines nutrition tracking, workout programming, and AI coaching in a single platform. Key differences:

  • Unified system: Food, workouts, and coaching share data, your AI Coach knows what you ate and how you trained
  • AI-native design: Built from the ground up for AI features, not retrofitted
  • Flexible logging: Voice, photo, barcode, or manual, choose what works for you
  • Credit-based pricing: Pay for AI features you actually use, not arbitrary tier limitations

Can I use QBod without gym equipment?

+

Yes. QBod supports bodyweight exercises and can generate workouts based on whatever equipment you have available, including no equipment at all.

During setup, you can specify your available equipment (home gym, commercial gym, bodyweight only, resistance bands, etc.), and QBod will generate appropriate workouts.

Does QBod support both strength training and cardio?

+

Yes. QBod includes both strength and cardiovascular workout programming:

  • Strength: AI-generated workouts targeting specific muscle groups with appropriate exercises, sets, reps, and rest periods
  • Cardio: Structured programs including running, cycling, swimming, and HIIT, with options like interval training and endurance building

You can also save workouts as templates to reuse without consuming additional credits.

How do I log food with photos?

+

To log food using a photo:

  • From the Home tab, tap Log Food and Beverage on the Nutrition card
  • Tap the + icon next to the search bar
  • Select Camera (to take a photo) or Image Upload (to select from your camera roll)
  • The AI will analyze the image and identify foods with estimated portions
  • Review and adjust the results, then confirm to log

Photo analysis costs 5 credits per use. For best results, ensure good lighting and capture all items in the frame.

Note: AI-estimated nutritional values are approximations. For precise tracking, consider verifying with nutrition labels or manual entry.

Credits & Billing

What are credits and how do they work?

+

Credits are the currency for QBod's AI-powered features. All AI features draw from a single monthly credit pool. Different actions cost different amounts based on their complexity.

Your monthly credit allowance refreshes at the beginning of each billing cycle.

How much does each action cost?

+
Action Credits
Text search 1
Voice log 5
Photo analysis 5
Barcode scan 5
AI workout 10
Coach chat 10
Weekly check-in 25
Manual food logging 0
Workout templates 0

What's included in each subscription tier?

+

Every tier includes full access to all QBod features. The primary difference is how many AI credits you receive each month:

Essentials
1,000 /mo
Light AI usage
Elite
4,000 /mo
Power user + insights

Premium & Elite bonus: Coaching Insights and personalized AI analysis snippets displayed throughout your analytics and progress charts.

How does the monthly credit allowance work?

+

Your subscription includes a monthly credit allowance that refreshes with each billing cycle. When your subscription renews, your credit balance resets to your tier's full allocation.

What happens when I run out of credits?

+

When your credits reach zero, AI-powered features become temporarily unavailable until your next billing cycle or until you upgrade to a higher tier.

You can still use these features without credits:

  • Manual food search and logging
  • Barcode scanning
  • Exercise library and workout tracking
  • Progress tracking and charts
  • Body measurements logging

How do I see my credit usage?

+

Your credit balance is displayed in the app's Profile screen. You'll see a Credits card showing:

  • Credits used vs. total available
  • Visual progress bar
  • Days until reset
  • Recent activity log

Logging & Features

How do I log food?

+

QBod offers multiple ways to log your meals. Start by tapping Log Food and Beverage on the Nutrition card from the Home tab, then:

  • Voice: Tap the + icon, select Voice, and describe your meal naturally (5 credits)
  • Photo: Tap the + icon, select Camera or Image Upload for AI analysis (5 credits)
  • Barcode: Tap the + icon, select Barcode to scan packaged foods (5 credits)
  • Text Search: Type in the search bar for AI-powered search of 5M+ foods (1 credit)
  • Manual: Browse Recent Foods list or saved Meals/Recipes without AI (free)

What features are free (no credits required)?

+

Many core features don't require credits:

  • Manual food search and logging
  • Barcode scanning
  • Full exercise video library (400+ exercises)
  • Manual workout logging
  • Progress tracking and analytics
  • Body measurements and weigh-ins
  • Goal progress visualization
  • Daily motivational messages

How does the AI Coach work?

+

Your AI Coach is a 24/7 fitness and nutrition assistant that learns your habits, preferences, and goals. It can:

  • Answer questions about nutrition and exercise
  • Provide personalized recommendations
  • Help you troubleshoot plateaus
  • Offer motivation and accountability
  • Suggest meal ideas based on your macros

Each message to the AI Coach costs 10 credits. The coach maintains conversation history so it remembers your previous discussions.

What is the weekly check-in?

+

The weekly check-in is a comprehensive AI-powered review of your progress. Each week, QBod analyzes:

  • Your nutrition adherence
  • Workout consistency
  • Progress toward your goals
  • Trends and patterns

You'll receive personalized insights and recommendations for the upcoming week. Weekly check-ins cost 25 credits.

Apple Health Integration

Why aren't my steps showing in QBod?

+

If your steps, workouts, or other health data aren't appearing in QBod, Apple Health permissions may need to be enabled. To fix this:

  • Open Settings on your iPhone
  • Scroll down and tap Privacy & Security
  • Tap Health
  • Find and tap QBod
  • Turn on the data types you want to sync (Steps, Active Energy, Workouts, etc.)

After enabling permissions, return to QBod and your data should start syncing within a few minutes.

What data does QBod sync from Apple Health?

+

QBod can read the following data from Apple Health:

  • Activity: Steps, distance, floors climbed
  • Energy: Active calories, resting calories
  • Workouts: Exercise sessions from Apple Watch and other apps
  • Heart Rate: Current, resting, and workout heart rate
  • Sleep: Sleep duration and sleep stages
  • Body Measurements: Weight (if recorded in Health app)

QBod only reads data, we never write to your Apple Health records unless you explicitly enable write permissions.

I enabled Apple Health but still see no data

+

If permissions are enabled but data still isn't appearing, try these steps:

  • Force quit and reopen QBod - Swipe up from the bottom and swipe QBod away, then reopen
  • Check Apple Health has data - Open the Health app and verify your steps/activity are being recorded
  • Try Force Sync - Go to Profile → Apple Health Integration → Force Sync
  • Toggle permissions off and on - In Settings → Privacy & Security → Health → QBod, turn permissions off, wait 10 seconds, then turn them back on

If issues persist, contact support@qbod.fit and we'll help troubleshoot.

Can I use QBod without Apple Health?

+

Yes! Apple Health integration is optional. Without it, you can still:

  • Log workouts manually using our exercise library
  • Track nutrition with photo, voice, barcode, or manual entry
  • Record body measurements and weigh-ins
  • Set and track fitness goals
  • Use the AI Coach for guidance

Apple Health integration simply adds automatic activity syncing for a more seamless experience.

Account & Privacy

How do I cancel my subscription?

+

Subscriptions are managed through the App Store:

  • Open Settings on your iPhone
  • Tap your name at the top
  • Tap Subscriptions
  • Select QBod
  • Tap Cancel Subscription

Your subscription remains active until the end of your current billing period. You won't be charged again after cancellation.

How do I delete my account?

+

To permanently delete your account and all associated data:

  • Open QBod and go to Profile
  • Tap Settings (gear icon)
  • Scroll to Account
  • Tap Delete Account
  • Confirm deletion

This action is permanent and cannot be undone. All your data will be deleted within 30 days.

Is my health data private?

+

Yes, we take your privacy seriously:

  • All data is encrypted in transit and at rest
  • We never sell your data to third parties
  • AI processing uses anonymized data
  • You can export or delete your data anytime

For complete details, see our Privacy Policy.

How do I export my data?

+

You can request a full export of your data by emailing support@qbod.fit with the subject line "Data Export Request".

We'll provide your data in a portable format within 30 days, as required by privacy regulations.

Additional Resources